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Customer Support Tracking systems

Customer Support Tracking systems

from http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems

http://otrs.org/download/ plus http://www.tokaware.com/index.php?page=otrsm_download_user_en – the one used at wikipedia
how to install this on a rimuhosting centos server? apt-get doesn’t grab it right away
will try http://www.howtoforge.com/otrs_centos4.4 later

http://www.egTracker.com
uh doesn’t work?

http://forge.mysql.com/wiki/Eventum/
testing eventum.. too many details to get it started.. i wonder if there are plug and play style ticket systems?

from BluesHost’s Fantastico

http://www.osticket.com/downloads.php
nice!

http://www.sheddnet.net/posts/welcome-open-source-strategy/#comments
#FAIL

from @kmontenegro http://twitter.com/kmontenegro/status/2634578612
rt is good if u can get your host to help u install. Othr option is techatlas tool via local npower affilte. Also lk @ spiceworks

RT
http://bestpractical.com/rt/download.html
trying http://www.ptitov.net/2008/07/request-tracker-installation-o.html

uh… break for now.

to look at later:
http://www.twproject.com/download.page
http://en.wikipedia.org/wiki/C.Support
http://en.wikipedia.org/wiki/Gemini_(software)
http://www.npower.org/resources/tools -> doesn’t work on anything other than IE5 or IE6 http://twitter.com/yonghokim/status/2635889046

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