Month: July 2009

Customer Support Tracking systems

from http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems

http://otrs.org/download/ plus http://www.tokaware.com/index.php?page=otrsm_download_user_en – the one used at wikipedia
how to install this on a rimuhosting centos server? apt-get doesn’t grab it right away
will try http://www.howtoforge.com/otrs_centos4.4 later

http://www.egTracker.com
uh doesn’t work?

http://forge.mysql.com/wiki/Eventum/
testing eventum.. too many details to get it started.. i wonder if there are plug and play style ticket systems?

from BluesHost’s Fantastico

http://www.osticket.com/downloads.php
nice!

http://www.sheddnet.net/posts/welcome-open-source-strategy/#comments
#FAIL

from @kmontenegro http://twitter.com/kmontenegro/status/2634578612
rt is good if u can get your host to help u install. Othr option is techatlas tool via local npower affilte. Also lk @ spiceworks

RT
http://bestpractical.com/rt/download.html
trying http://www.ptitov.net/2008/07/request-tracker-installation-o.html

uh… break for now.

to look at later:
http://www.twproject.com/download.page
http://en.wikipedia.org/wiki/C.Support
http://en.wikipedia.org/wiki/Gemini_(software)
http://www.npower.org/resources/tools -> doesn’t work on anything other than IE5 or IE6 http://twitter.com/yonghokim/status/2635889046

예수전 14장 강독 모임

트위터 백업 서비스
여기서 http://birdhouse.org/blog/2008/08/17/get-your-twitter-timeline-into-wordpress/ 언급하는 http://bradkellett.com/tweetdumpr/ 그리고 http://johannburkard.de/blog/programming/java/backup-twitter-tweets-with-twitterbackup.html

트위터 백업
트위터 http://twitter.com/yonghokim 를 백업하려고 해보았는데 http://me2day.net/yokim 는 특정 시간(3분)에 2번 이상 업뎃을 올리면 그 기간 동안 최신 업뎃만 인식하고 워프 TT http://yokim.net/twitter 는 아예 맛이 가서 혼자 놀고 있다… 이거 아무리 텍스트 기반 서비스라고 해도 트위터 언제 망할지도 모르는데 불안한 걸? 일루 다시 돌아와야 겠다

looking at 4 year old posts like http://yokim.net/text/582 make me realize how valuable slice of life posts are, not just ideas

테스트 글
여기 내용은 이제 내용

Trying the title fix
from here http://wordpress.org/support/topic/285176

So will this become the title?
and this the text?

W00t w00t! P2, this may bring some back to their blogs! http://en.blog.wordpress.com/2008/01/28/introducing-prologue/

• obama & campaigning uninteresting
• bloomberg irrelevant. plugs 311
• nate silver: this is the typical 1.0 campaign done in SK. but in the US? for 2008?
• bianchini. promo time
• boyd: rocks. will read paper
• jarvis, weinberger: uninteresting

• nano-targetting. very valuable information. so in-person phone calls are needed not for discounts, but to actually discuss various ad formats that don’t fit in order forms
• dilemmas: boring, ppl stating the obvious
• ins and outs: boring
• linkscape demo: PRETTY GRAPHS! good to impress members (let’s see if it’s flexible enough to use in our analysis work)
• broadband: interesting but irrelevant for me
• citizen media: another “brainstorming” session. quit
• demdash demo: when is the open beta coming out?
• hacking the city: mildly interesting exp opening up city data

• missed sifry & rasiej
• kundra: unimpressive.
• noveck: don’t even remember this one..
• herman: was trying to make a point but picked wrong sheep
• zuckerberg: “free speech is really hard”. dude you are not in a press conference, nor talking to pre-k kids ok?
• ross: boring
• wesch: a fellow anthropologist! interesting theory of self-motivation in youtube success! pulling the right emotional strings in the audience!
• pesce: zzzzZZZZzz
• online video: mildly interesting
• ivote4u announcement: credit cards? hmm
• blogging: public sef-gratification=waste of time
• state/local politicking: looks good but does it work with poc?
• nysenate: ok
• opencongress: ok
• mobilecommons: if it only werre cheaper..
• can we .gov?: boring